Refund Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns
You may request a return within 30 days of receiving your item.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition
- All original tags and packaging must be included
- Proof of purchase (order confirmation or receipt) is required
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
Certain items are not eligible for return, including:
- Final sale or clearance items
- Gift cards
- Personalized or custom products
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note:
- Original shipping fees are non-refundable
- Refund processing time may vary depending on your bank or payment provider
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, please contact us with your order details and photos of the issue.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost returns
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company (processing time may vary)
- Contact your bank
If you’ve done all of the above and still have not received your refund, please contact us.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery.
Include photos and your order number so we can resolve the issue quickly.
Contact Us
If you have any questions about returns or refunds, please reach out to our customer support team through our Contact Us page.